At iSuccess Link, we value your privacy as much as your success. This Privacy Policy outlines how iSuccess Link collects, uses, and protects your personal data. Given that we are headquartered in Nairobi, this policy is drafted to align with the Kenya Data Protection Act (2019).
1. Data We Collect
We collect information that helps us provide a secure and personalized experience:
Account Information: Name, email address, phone number, and physical location (e.g., Nairobi, Mombasa).
Listing Content: Photos, descriptions, and contact details you choose to display publicly.
Payment Data: For paid memberships, we use secure third-party processors (like M-Pesa or card gateways). We do not store full credit card numbers on our servers.
Technical Data: IP addresses, device type, and cookies to improve site functionality and prevent fraud.
2. How We Use Your Data
We process your information for the following purposes:
To Facilitate Connections: Allowing buyers to contact you regarding your listings.
To Improve Service: Analyzing how users navigate the site to fix bugs and add features.
Safety & Security: Monitoring for “wash trading,” scams, or accounts that violate our terms.
Marketing: Sending updates about your listings or premium features (you can opt out at any time).
3. Data Sharing and Disclosure
We do not sell your personal data to third parties. We only share data when:
Publicly Displayed: Your name and phone number (if provided) are visible on your listings so users can reach you.
Service Providers: We share data with trusted partners (e.g., hosting providers, payment processors) who help us operate.
Legal Necessity: If required by Kenyan law enforcement or a court order (e.g., under the Data Protection Act).
4. Your Rights (Kenya Data Protection Act)
As a user in Kenya, you have specific rights regarding your personal data:
Right to Access: You can request a copy of the data we hold about you.
Right to Rectification: You can update or correct inaccurate info via your profile settings.
Right to Erasure: You can request that we delete your account and associated data.
Right to Object: You can object to your data being used for direct marketing.
5. Cookies and Tracking
We use cookies to remember your login session and preferences. You can disable cookies in your browser settings, though some features of iSuccess Link may not function properly as a result.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive info in public listing descriptions.
7. Data Retention
We keep your information only as long as your account is active or as needed to provide you services. If you close your account, we may retain certain info for legal, auditing, or fraud prevention purposes.
8. Changes to This Policy
iSuccess Link may update this Privacy Policy periodically. We will notify you of any major changes by posting the new policy on this page and updating the “Last Updated” date.
Contact the Data Controller
If you have any questions about your data or wish to exercise your rights under the Data Protection Act, please contact us:
iSuccess Link Privacy Office
Nairobi, Kenya
Email: hello@isuccesslink.co.ke